Regional Service Delivery Manager (India)

Regional Service Delivery Manager (India)

03 Aug
|
Sysnet Global Technologies
|
India

03 Aug

Sysnet Global Technologies

India

JD

Qualification-Btech/BE/Mtech

Exp- 5+years

Location-Mumbai

Operational Management:

Supervise and coordinate regional VSAT installation, commissioning, maintenance, and troubleshooting activities.

Ensure service-level agreements (SLAs) are met or exceeded.

Oversee inventory and logistics of VSAT equipment in the region.

Team Leadership:

Lead, train, and mentor field engineers and technical support staff.

Coordinate schedules, workloads, and performance appraisals.

Ensure adherence to safety and quality standards.

Customer Support:

Act as an escalation point for critical customer issues.

Work closely with the customer support team to resolve technical issues promptly.

Maintain positive relationships with key customers and stakeholders.

📌 Regional Service Delivery Manager (India)
🏢 Sysnet Global Technologies
📍 India

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