We are looking for a motivated Collection Agent to recover outstanding payments, negotiate payment arrangements, and manage accounts that may require escalation to small claims or legal recovery. The ideal candidate has strong communication and negotiation skills with a results-driven mindset.
Responsibilities
- Contact customers via phone, email, and SMS to recover overdue payments.
- Follow up on delinquent accounts and negotiate payment plans.
- Prepare and manage documentation for small claims and legal recovery cases.
- Coordinate with legal teams when escalation is required.
- Review aging reports and prioritize accounts for collection.
- Maintain accurate records of customer interactions and recovery activities.
- Meet collection targets while ensuring compliance with company policies.
Requirements
- Previous experience in collections, accounts receivable, or debt recovery preferred.
- Robust negotiation and communication skills.
- Good organizational and record-keeping abilities.
- Proficiency in Microsoft Office or CRM systems.
- Ability to work independently and achieve collection goals.
Experience Required : 1+ yrs in International Collection process
Contact Detalis: +91-XXXXXXXXXX
Pay: ₹25,000.00 - ₹50,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
Work Location: In person
📌 Collections Agent || US Process (India)
🏢 CREED INFOTECH PRIVATE
📍 India
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