Role: Lab Operations Coordinator

Job Type: Full Time

Location: Remote

About Noguilt:

Noguilt is a multi-brand wellness group dedicated to transforming lives through personalized diet, fitness, and lifestyle programs. Alongside its core services, the company operates a growing nutraceutical portfolio offering health-focused products such as teas, chocolates, proteins, GLP-1 capsules, and is expanding into injectable solutions. Backed by a team of qualified doctors, nutritionists, fitness experts, and behavioral coaches, Noguilt combines science-driven approaches with technology and empathetic support to deliver sustainable outcomes.

About the role:

We are looking for a highly organized and communication-driven Lab Operations Coordinator to join our healthcare operations team. In this role, you will act as the primary point of coordination between patients, doctors, laboratories and internal teams, ensuring a seamless experience throughout the treatment journey. You will be responsible for internal coordination that includes lab reports, documentation, and follow-ups. Your contribution will be instrumental in maintaining operational efficiency while delivering an exceptional patient experience.

Specifically,



this role will involve:

- Coordinating between patients and doctors for laboratory tests
- Scheduling and managing patients appointments while ensuring timely communication with lab vendors
- Assisting patients throughout the lab testing process
- Collecting, verifying, and maintaining patient lab records, prescriptions, and related documentation
- Following up with patients regarding appointments with laboratories
- Coordinating with internal teams to ensure smooth processing of treatment requests and patient cases

An ideal candidate will have:

- Strong communication and interpersonal skills
- Ability to handle multiple patient cases and priorities simultaneously
- Knowledge of laboratory tests and reading the reports.
- Solid attention to detail and documentation skills
- A patient-centric approach with empathy and professionalism
- Ability to thrive in a fast-paced healthcare environment

Qualifications:

- Graduate (mandatory), DMLT preferred, Diploma in Laboratory Technology or related healthcare field

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: Remote

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