Job Title: Tele caller – Parent Coordination (College)

Location: Jayanagar 7th block, Bangalore

Employment Type: Full time

Job Summary:

We are looking for an experienced and dedicated Tele caller to handle communication with parents for our college. The role involves making a high volume of daily calls (100–150 calls) for follow-ups, information sharing, and coordination.

The ideal candidate should have prior experience in tele calling, customer support, or sales roles, with strong communication and relationship management skills.

Key Responsibilities:

 Make 100–150 outbound calls daily to parents for updates, follow-ups, and communication

 Handle inbound calls and respond to parent queries professionally

 Provide accurate information about college activities, admissions, schedules, and updates

 Maintain records of all calls and interactions in CRM or tracking systems

 Ensure timely follow-ups and proper closure of conversations

 Build and maintain a positive relationship with parents

 Coordinate with internal departments for resolving querie





 Maintain call quality, professionalism, and empathy in all interactions

Eligibility Criteria:

 Minimum 8months - 1.5 years of experience in telecalling, customer support, or sales

 Experience in handling high call volumes

 Any graduate (preferred)

Skills & Competencies:

 Excellent communication and interpersonal skills

 Strong convincing and relationship-building ability

 Ability to handle high call volumes efficiently

 Good listening and problem-solving skills

 Basic computer knowledge (Excel, CRM tools)

 Patience, professionalism, and positive attitude

Preferred Qualifications:

 Experience in education / college environment

 Multilingual communication skills (English + regional language preferred)

 Ability to handle parents and sensitive conversations effectively

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 voice process (India)
🏢 City College Jayanagar
📍 India