- Ensure the safety, security, discipline, and well-being of all hostel residents.
- Supervise the day-to-day operations of the hostel and ensure compliance with hostel rules and regulations.
- Maintain resident records, room allotments, attendance, leave, and visitor registers.
- Monitor entry and exit of residents and visitors in accordance with company policies.
- Coordinate with HR, Administration, Security, Housekeeping, Maintenance, and the Canteen for smooth hostel operations.
- Ensure cleanliness, hygiene, sanitation, and proper maintenance of hostel facilities.
- Address residents' complaints and grievances promptly and escalate issues to the management whenever necessary.
- Assist residents during medical emergencies and coordinate with the company medical team or hospital as required.
- Conduct regular inspections of rooms and common areas to ensure compliance with safety and housekeeping standards.
- Maintain confidentiality of employee information and ensure a respectful and supportive hostel setting.
- Prepare and submit daily, weekly, or monthly reports as required by the Management.
- Comply with all applicable company policies, statutory requirements, and safety regulations.