Arohon is a growing name in the microfinance sector, dedicated to empowering communities, supporting small businesses, and promoting financial inclusion through accessible financial services.
Job Overview
We are looking for a dedicated and field-oriented Microfinance Executive to join our teams across various locations in West Bengal. In this role, you will be the primary point of contact for our clients in the field. Your main responsibilities will include identifying prospective borrowers, managing the loan lifecycle from application to disbursement, and ensuring timely collections while maintaining solid community relationships.
Key Responsibilities
o Customer Identification & Sourcing: Field visits to identify and source prospective customers, specifically focusing on Self-Help Groups (SHGs) and individual borrowers in targeted rural or semi-urban locations.
o Loan Processing & Assistance: Guide customers through the entire loan application process. This includes collecting required documentation,
conducting basic eligibility/KYC assessments, and assisting with smooth loan disbursement.
o Collection & Recovery: Regular follow-ups with borrowers to ensure the timely collection of weekly or monthly loan installments, keeping non-performing assets (NPA) to a minimum.
o Client Relationship Management: Build and maintain excellent long-term relationships with clients to ensure high retention rates and promote a positive brand image of Arohon within the community.