Key Responsibilities

- Make outbound calls to relevant stakeholders to share information about services and support.
- Handle inbound calls, respond to queries, and provide accurate information courteously.
- Maintain and update call records, stakeholder contact details, and outcomes in the CRM or internal system.
- Follow defined scripts while adapting communication to the caller’s needs and language comfort.
- Work to meet daily and weekly engagement targets and contribute constructive feedback to improve outreach processes.
- Coordinate with field teams and supervisors for follow-ups and escalation of complex queries.

Qualifications

- 12th pass or any bachelor’s degree from a recognized board / university.
- Prior experience in tele-calling, customer service, sales or related communication roles is preferred but not mandatory.
- Comfortable using basic computer tools and CRM systems.




- Fluency in Hindi and additional local languages (Marathi preferred) is a strong advantage.

Skills and Competencies

- Excellent verbal communication and listening skills.
- Ability to remain patient and professional while handling varied caller responses.
- Robust data entry and record-keeping discipline.
- Persuasive and empathetic communication style.
- Goal-oriented mindset with willingness to learn product knowledge quickly.

What We Offer

- Competitive salary with performance incentives (if applicable).
- Training on outreach methodology and communication best practices.
- Opportunity to contribute directly to a meaningful pet ecosystem initiative.

Job Category: Intern Sales Marketing

Job Type: Full Time

📌 Telecaller (India)
🏢 Sarvi Solutions
📍 India