- Relationship Building: Establish and nurture profitable, long-lasting partnerships with key clients and new customers.
- Issue Resolution: Act quickly to address client concerns, handle complaints, and de-escalate conflicts to ensure maximum satisfaction.
- Business Growth: Identify opportunities for upselling and cross-selling products or services to maximize account revenue.
- Communication & Updates: Keep clients informed about recent product releases, service features, and relevant business news.
- Feedback Collection: Conduct quality assurance surveys and analyze customer data to continuously improve the overall client journey
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
📌 CRM Manager (India)
🏢 Travel Tip
📍 India
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