ETS Manager

- Ensure smooth and uninterrupted Employee Transport Services (ETS) operations across all shifts.
- Achieve 98% or higher on-time employee pick-up and drop performance.
- Maintain complete compliance with client SLAs and contractual commitments.
- Optimize fleet utilization and reduce vehicle idle time.
- Control operational costs while maintaining service quality.
- Manage and monitor the performance of ETS Executives, Supervisors, and Coordinators.
- Ensure timely vehicle allocation and driver deployment for all trips.
- Resolve client and employee transport escalations within the defined SLA.
- Maintain 100% compliance of vehicle documents, permits, insurance, and driver records.
- Monitor GPS tracking and ensure real-time trip visibility.
- Build robust relationships with corporate clients and conduct regular service reviews.
- Improve customer satisfaction through efficient transport operations.
- Prepare and submit accurate daily, weekly, and monthly MIS reports.
- Coordinate with HR, Operations, Billing, and Vendors for seamless service delivery.
- Ensure adherence to safety standards, company policies, and statutory regulations.

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

📌 ETS MANAGER (India)
🏢 IP TRAVEL LINES
📍 India