Executive - Customer Success Specialist (Kolkata)

Executive - Customer Success Specialist (Kolkata)

03 Aug
|
SKICORP
|
Kolkata

03 Aug

SKICORP

Kolkata

Job Title

Executive - Customer Success Specialist

Join our ambitious team with a globally expanding business group established 30 years ago. Our energetic enterprise includes 9 divisions, 11 group companies, and Joint Ventures with 3 European and 2 Asian multinational corporations. Operating in 5 countries with 8 branches and 4 liaison offices, we're proud of our 240+ diverse team members

What You Will Do

Customer Relationship Management: Maintain and enhance customer relationships.

New Account Registration: Process customer registration through Forms.

Issue Resolution: Address and resolve customer concerns.

Making and Sending Quotations: Prepare quotations for required articles and services.

New Lead Generation: Communicate with leads to arranging meetings and secure new business opportunities.
Sales Operations: Oversee daily sales coordination & operations.

Repeat Business:



Encourage and manage repeat customer sales.

Upselling & Cross-Selling: Identify additional sales opportunities.

Lead Management: Generate and convert sales leads.

Pipeline Management: Manage the sales pipeline effectively.

What We Expect of You

Bachelor's degree in business administration, marketing, or a related field.

2-3 Years of Total & Relevant experience with Stability

Experience in using CRM software or related tools is a plus.

Work Location

SKICORP Head Office, Kolkata25, Dakshinee Metropolitan Co-Operative Housing Society, Kolkata - 700105, WB-India
Languages known

English, Hindi, Bengali

Pay: ₹275,000.00 - ₹300,000.00 per year

Benefits:

- Leave encashment

Work Location: In person

📌 Executive - Customer Success Specialist (Kolkata)
🏢 SKICORP
📍 Kolkata

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