- To achieve Debt Management Services targets of the respective branch assigned, ensuring meeting PI targets.
- Meeting the target on cost of Debt Management Services. Ensuring meeting PI targets within cost limit specified on a monthly basis.
- Ensuring legal guidelines are complied with for the entire Debt Management Services structure in letter and spirit.
- Ensure that the Debt Management Services agencies and in-house collectors adhere to the legal guidelines provided by the law in force.
- Ensure adherence to the Code of Conduct.
- Continuously monitoring Debt Management Services agencies and in-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.
Required Qualifications and Experience
- People Management skills.
- Demonstrated success & achievement orientation.
- Excellent communication skills.
- Negotiation skills.
- Strong bias for action & driving results in a high-performance environment.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Affirmative in nature, robust leadership skills, clarity of thought, and perseverance.
- Exceptionally high motivational levels and needs to be a self-starter.
- Working knowledge of computers.
Locations
- Job Level: GB01
- Job Title: Operations Manager - MFI North, Service & Operations
- Job Location Country: India
- State: BIHAR
- Region: East
- City: Gaya
- Location Name: Paraiya
- MFI Tier: Tier 2
📌 Operations Manager - MFI North (India)
🏢 Bajaj FinServ
📍 India
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