Position: Relationship Manager - MF

Job Code: RM-M/1816262
Entity: Equitas Small Finance Bank
Business Unit: Assets
Department: Micro Finance
Location: Rajasthan, Jodhpur, Tonk
Branch Name: Kishangarh
Branch Code: 16035
Zone: North
Posted On: 30 Jul 2026
End Date: 04 Aug 2026
Employment Type: Permanent
No. Of Openings: 1

Required Experience

1 - 3 years

Skills

- Customer Focus
- Strategic Business Orientation

Highest Education

Bachelor of Arts

Working Language

Hindi, English

Key Result AreasPosition: Relationship Officer - MFI

S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|--------------------------------------------------|-----------|--------------------------------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement % RD & APY Collections (as per annexure 3)| | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

Performance Measuring AnnexuresAnnexure - 1

Performance Rating for Repayment % to be achieved:

Rating | Description | |----------------|------------------------------------------------------------| | 5 (Excellent) | 100% repayment achieved by end of every month during the review period | | 4 (Very Good) | (99.81-100)% repayment achieved by end of every month during the review period | | 3 (Good) | (99.51-99.80)% repayment achieved by end of every month during the review period | | 2 (Adequate)



| (99.31-99.50)% repayment achieved by end of every month during the review period | | 1 (Far below the expectation) | < 99.3 % repayment achieved by end of every month during the review period |

Annexure - 2

Scoring method for % of AOC Target:

Score | Description | |----------------|--------------------------------------------------------------| | 5 (Outstanding) | >120% of AOC Target | | 4 (Excellent) | (111 -120)% of AOC Target | | 3 (Very Good) | (100% - 110%) of AOC Target | | 2 (Good) | (90 -99)% of AOC Target | | 1 (Adequate) | <90% of AOC Target |

Annexure - 3

Scoring method for % of Achievement for Cross Sell Target:

Score | Description | |----------------|--------------------------------------------------------------| | 5 (Outstanding) | >120% of Cross Sell Target | | 4 (Excellent) | (111 -120)% of Cross Sell Target | | 3 (Very Good) | (100% - 110%) of Cross Sell Target | | 2 (Positive) | (90 -99)% of Cross Sell Target | | 1 (Adequate) | <90% of Cross Sell Target |

Annexure - 4

Scoring method for % of Achievement in Member Retention:

Score | Description | |----------------|--------------------------------------------------------------| | 5 (Outstanding) | >120% | | 4 (Excellent) | (111 -120)% | | 3 (Very Good) | (100% - 110%) | | 2 (Good) | (90 -99)% | | 1 (Adequate) | <90% |

Annexure - 5

Scoring method for Average Mandays of Training per Team Member:

Score | Description | |----------------|--------------------------------------------------------------| | 5 (Outstanding) | >=3 | | 4 (Excellent) | 2.5-2.99 | | 3 (Very Good) | 2-2.49 | | 2 (Good) | 1-1.99 | | 1 (Adequate) | <1 |

Annexure - 6

Scoring method for Audit Score:

Score | Description | |----------------|--------------------------------------------------------------| | 5 (Outstanding) | >95% | | 4 (Excellent) | 91 - 95% | | 3 (Very Good) | 81-90% | | 2 (Good) | 71-80% | | 1 (Adequate) | <71 |

📌 Skill (Jodhpur)
🏢 Equitas Micro Finance India
📍 Jodhpur