We are seeking a highly skilled QA Automation Lead Engineer with solid experience in voice/IVR platforms and QA automation. The ideal candidate will have hands-on expertise in backend development, voice testing frameworks, and modern CI/CD practices, along with exposure to conversational AI ecosystems.
Responsibilities:
- Experience in voice/IVR platform engineering and QA automation
- Proficiency with Cyara Velocity and Botium for automated voice testing
- Experience integrating voice test suites into CI/CD workflows
- Exposure to agentic AI agent for conversational/voice use cases
- Scripting ability in Python or Node.js
- Nice to have: experience with ASR/TTS evaluation, observability tooling for voice flows, Familiarity with telephony protocols and contact center platforms (Genesys GC,
Avaya, Google DialogFlow, etc.)
Requirements:
- Experience in voice/IVR platform engineering and QA automation
- Proficiency with Cyara Velocity and Botium for automated voice testing
- Experience integrating voice test suites into CI/CD workflows
- Exposure to agentic AI agent for conversational/voice use cases
- Scripting ability in Python or Node.js
- Nice to have: experience with ASR/TTS evaluation, observability tooling for voice flows, Familiarity with telephony protocols and contact center platforms (Genesys GC, Avaya, Google DialogFlow, etc.)
📌 QA Automation Lead Engineer (India)
🏢 Prodapt
📍 India
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