- Customer Satisfaction Index (CSI) score.
- Service appointment conversion rate.
- Follow-up completion rate.
- Customer complaint resolution time.
- Repeat service customer retention.
- CRM data accuracy and timely updates.
This role is crucial in improving customer satisfaction, increasing repeat service business, and building long-term customer loyalty for the dealership.
Pay: ₹10,000.00 - ₹12,500.00 per month
Work Location: In person
📌 Customer Relationship Executive (India)
🏢 Somya Wheels
📍 India
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