Full time

Work From Office

This Position is Currently Open

Department / Category:

Developer

Listed on Sep 04, 2025

Work Location:

Pune

Thane

Job Descritpion of ServiceNow Developer

6–8 Years Relevant Experience

Key Responsibilities

- Design, develop, and customize ServiceNow applications and modules, primarily focusing on ITSM.
- Create and configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows.
- Build custom applications and configure portal widgets (Service Portal).
- Develop integrations between ServiceNow and external systems using REST/SOAP APIs, Integration Hub, and custom integrations.
- Participate in version upgrades, clone management, and patching activities.
- Optimize performance and scalability of ServiceNow instances.
- Participate in testing, QA, and production deployment activities.
- Work on ServiceNow Performance Analytics and Platform Analytics.
- Design, develop, and integrate Virtual Agent solutions, improving performance, user engagement, and resolution rates.

Required Skills & Qualifications

- Hands-on experience in ServiceNow development and administration.




- Strong experience in core ITSM modules.
- Proficient in JavaScript, Glide API, Flow Designer, and App Engine Studio.
- Solid knowledge of Access Control Rules (ACLs), UI Policies, and Data Policies.
- ServiceNow Certified System Administrator (CSA) – Mandatory.

Preferred Skills & Certifications

- Certified Implementation Specialist (CIS) in ITSM.
- Certified Application Developer (CAD).
- Knowledge of other ServiceNow modules such as OT, ITOM, HAM Pro, IRM, etc.

Additional Requirements

- Excellent analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
- Ability to manage multiple assignments and priorities in a fast-paced setting.
- Strong communication and interpersonal skills.

Required Skills for ServiceNow Developer Job

- ServiceNow Development and Administration
- ITSM
- JavaScript
- Glide API
- Flow Designer
- App Engine Studio

Our Hiring Process

- Screening (HR Round)

- Technical Round 1

- Technical Round 2

- Final HR Round

📌 ServiceNow Developer (India)
🏢 Phygital Insights
📍 India