Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : AWS Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a agile environment.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with cross-functional teams to ensure seamless communication and issue resolution.
- Mentor junior team members to enhance their technical skills and problem-solving capabilities.
- Continuously evaluate and improve support processes to increase efficiency and effectiveness.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in AWS Administration.
- Experience with cloud infrastructure management and deployment.
- Strong knowledge of system monitoring and incident management tools.
- Ability to troubleshoot complex software and infrastructure issues.
- Familiarity with automation and scripting to streamline support tasks.

Additional Information:

- The candidate should have minimum 5 years of experience in AWS Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India