Telecaller – Job Description

Job Title

Telecaller / Customer Support Executive

Job Summary

A Telecaller is responsible for handling outbound and inbound calls, explaining products or services, generating leads, resolving customer queries, and maintaining customer relationships.

Key Responsibilities

- Make outbound calls to customers or prospects
- Answer incoming customer calls professionally
- Explain company products/services clearly
- Generate leads and schedule appointments
- Follow up with customers for feedback or sales
- Maintain call records and customer data
- Handle customer complaints and escalate issues when needed
- Achieve daily/weekly calling targets

Required Skills

- Positive communication and interpersonal skills
- Basic computer knowledge
- Convincing and negotiation skills
- Ability to handle pressure and targets
- Fluent in Hindi and/or English

Qualifications

- 12th Pass / Graduate preferred
- Experience in telecalling or customer service is an advantage

Salary Range

- ₹10,000 – ₹30,000 per month (depending on experience and location)

⸻

Receptionist – Job Description

Job Title

Receptionist / Front Desk Executive

Job Summary

A Receptionist is responsible for managing the front desk,



greeting visitors, handling calls, scheduling appointments, and providing administrative support to ensure smooth office operations.

Key Responsibilities

- Welcome and assist visitors professionally
- Answer and direct phone calls
- Manage appointments and meeting schedules
- Maintain visitor records and office files
- Handle emails and correspondence
- Coordinate with staff and departments
- Keep the reception area clean and organized
- Support basic administrative tasks

Required Skills

- Excellent communication and presentation skills
- Basic computer and MS Office knowledge
- Polite and professional behavior
- Time management and multitasking ability

Qualifications

- 12th Pass / Graduate preferred
- Prior front desk or customer service experience is a plus

Salary Range

- ₹10,000 – ₹30,000 per month (depending on experience and company)

If you want, I can also provide:

- A short version for job posting
- Resume format for these roles
- Interview questions
- Hindi version
- Fresher-friendly JD format

Pay: ₹8,500.00 - ₹30,000.00 per month

Work Location: In person

📌 Receptionist and telecaller (India)
🏢 FitEdge Workout Studio
📍 India