Experience: 3 - 5 Years Graduation: Any IT Savvy graduate Number of Positions: 1

- Responsible for Quality Checking and Delivery of Products.
- Able to communicate with Clients and Project Managers for Product Related Issues.
- Review and Conduct quality checks of deliverables to both internal users.
- Describe, Summarize, and Document how the work was performed and the final results of the same.
- Troubleshoot and resolve issues and problems escalated by clients or internal associates for products/applications of Knovos.
- Analyze, Diagnose, and correct complex escalated system-related problems as per business needs.
- Act as a liaison between various groups including Client Services, Project Management, Business Application Development, Testing, DBA, and ITS for complex client/business requirements.
- Escalate problems to the appropriate team(s)/individual(s), coordinate, and follow up with technical teams in order to achieve resolution in a timely manner to ensure and enrich the client experience.
- Provide the highest level of quality services to internal and external clients.
- Perform continuous UAT, analyze the user experience, generate requirements, and troubleshoot and provide solutions for various business applications of Knovos.
- Meet the deadlines and perform activities in a time-critical, highly confidential process.
- Adhere to highest degree of professional standards and strict client confidentiality.
- Attend professional development and training seminars on a regular basis.




- Develop a high degree expertise in techno-functional knowledge on the intricacies of different back-end systems, products and tools that support various business applications of Knovos.
- Assist in the review and quality control of technical documentation, detailed system documentation, and procedures for new updates and changes.
- Participate in release upgrades and testing for various business applications.
- Participate in special projects/assignments and perform additional duties as assigned.
- Fulfill duties for off-shore and on-shore assistance for clientele spread on various locations across the globe.
- Work with accountability, ownership, and lead by example approach.
- Work additional hours as needed.

Required Candidate Profile

- Extensive Working Experience On Functionality Testing – Regression Testing, System Testing, UI Testing, Integration Testing, User Acceptance Testing
- Sql, My Sql (Database knowledge)
- Must be strong in Requirements Analysis
- Capable enough to provide issue workaround based on applicationdomain knowledge.
- Must be a fast learner
- Should be adaptable and able to do multitasking
- Should be able to comprehend the requirements into System Design
- Should be able to do advance testing
- Able to coordinate with internal and external stakeholders
- Able to learn, optimize and contribute in enhancing existing applications
- Valuable in verbal and written communication.

📌 Technical Expert Analyst (India)
🏢 Knovos
📍 India