I.T. and Software

Role and Responsibility

- Ensure that the manufacturing infrastructure is configured as per the company policy and fully operational and that software is installed and configured according to the requirements.

- Provide End-user Computing support to clients and customers which includes provisioning, implementation, troubleshooting and support for End-user Computing operations.

- Maintain, improve, and upgrade development and production environments of large scale, distributed and mission-critical systems.

- Maintain and enforce security and applicable standards.

- Deploy, configure, manage, and perform routine maintenance of iTero’s Windows devices.

- Align the OSs and platforms to the organization's security standards.

- Provide On-call support as needed (may include off-hours).

- Tier 1 to 3 - desktop & apps deployment and support.





- Tier 1 and 2 network support, office LANs, as well as troubleshooting the WAN infrastructure.

- Engage with vendors for all sorts of IT assets and supports. Interact with employees in a timely, patient, tactful, and skilled manner

Requirements

- 3+ years’ experience as an IT Sys Admin (Servers, Networking, Virtualisation)

- 3+ years’ Experience of supporting Windows 10 and Microsoft 365 environment. • Basic experience with Azure, AWS, or other cloud providers

- Proven experience working and supporting as a ServiceDesk agent or equivalent in a global enterprise environment.

- 4 + years of relevant IT support work experience

📌 Senior IT Specialist (Bengaluru)
🏢 Federation of Indo-Israeli Chambers of Commerce (FIICC)
📍 Bengaluru