Key Responsibilities

* Supervise service advisors, technicians, and support staff.

* Ensure vehicles are serviced and repaired on time.

* Handle customer complaints and resolve service-related issues.

* Monitor workshop productivity and service quality.

* Coordinate with spare parts and warranty departments.

* Track service targets, revenue, and customer satisfaction scores.

* Prepare reports for dealership management.

* Ensure compliance with company and safety standards.

* Train and guide service team members.

Required Skills

* Customer relationship management.

* Team leadership and staff supervision.

* Knowledge of automobile systems and maintenance.

* Problem-solving and decision-making.

* Communication and negotiation skills.

* Basic computer skills (DMS, CRM, MS Excel, reporting tools).

Typical Qualifications





* Diploma or Bachelor's degree in Mechanical Engineering, Automobile Engineering, or a related field.

* Experience in automotive service operations (usually 3–8+ years, depending on the dealership).

* Experience as a Service Advisor, Workshop Supervisor, or similar role is often preferred.

Career Progression

Service Advisor → Senior Service Advisor → *Assistant Service Manager* → Service Manager → General Manager (After Sales)

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Adaptable schedule
- Paid sick time
- Provident Fund

Education:

- Diploma (Preferred)

Experience:

- car service advisor or manager: 1 year (Preferred)

Work Location: In person

📌 service assistant manager (India)
🏢 KJ Hyundai Motor
📍 India