Key Responsibilities

- Administer and manage the Zoho One suite of applications.
- Configure and customize Zoho CRM, Zoho People, Zoho Recruit, Zoho Desk, Zoho Books, Zoho Creator, Zoho Projects, and Zoho Analytics.
- Manage user accounts, roles, profiles, permissions, and security settings.
- Create and maintain workflows, approval processes, Blueprints, custom fields, layouts, and automation.
- Develop reports, dashboards, and KPIs to support business decision-making.
- Monitor system performance, data quality, and user adoption.
- Import, export, clean, and maintain data across Zoho applications.
- Troubleshoot system issues and provide end-user support and training.
- Coordinate with internal departments to gather business requirements and implement process improvements.
- Work with developers to support API integrations and system enhancements.
- Maintain system documentation and standard operating procedures.
- Ensure data security, compliance, and backup best practices.

Required Skills

- 2–5 years of experience as a Zoho Administrator or Zoho CRM Administrator.
- Strong knowledge of the Zoho One ecosystem.
- Experience configuring Zoho CRM, Zoho People, Zoho Recruit, Zoho Desk, Zoho Books, Zoho Creator,



and Zoho Analytics.
- Knowledge of Deluge scripting, workflows, Blueprints, and custom functions.
- Understanding of REST APIs, Webhooks, and third-party integrations.
- Experience with data migration, reporting, and dashboard creation.
- Basic knowledge of SQL, JavaScript, HTML, and CSS is an advantage.
- Robust analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder management skills.

Preferred Qualifications

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Zoho Certified Administrator or Zoho Certified Developer certification is preferred.
- Experience implementing and supporting enterprise CRM or ERP solutions is an added advantage.

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Education:

- Bachelor's (Preferred)

Experience:

- ZOHO ADMINISTRATOR : 3 years (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Zoho Administrator (India)
🏢 Skylink Fibernet Private
📍 India