Job Description: The Business Indexing function is responsible for matching all inbound Claims documents and categorizing them using appropriate applications, ensuring that documents are redirected to the correct claim handling teams.
- Responsibilities: Possesses necessary knowledge of business concepts to effectively perform the job
- Makes decisions in a timely manner; shows positive judgment about when to make decisions independently and when to collect more information or involve others.
- Commits to achieving specific objectives and takes ownership for accomplishing them.
- Responsible for handling high volumes of transactions.
- Effectively balances quality, timelines and productivity standards
- Preferred to have knowledge and exposure to any motor insurance claim process