Job Information

Industry

NGO

Salary

3.5 LPA - 5 LPA

Date Opened

06/16/2026

Job Type

Full time

Work Experience

1-3 years

City

Bangalore North

State/Province

Karnataka

Country

India

Zip/Postal Code

560084

About Us

Valid

Job Description

Position: Coordinator – Multidisciplinary Rehabilitation (MDR) Unit

Required Skills & Knowledge

1. Stakeholder Communication & Coordination

- Serve as the single-point administrative interface between Physiotherapy, Occupational Therapy, Audiology & Speech-Language Pathology, Psychology, doctors, outreach teams, and programme managers.

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Communicate effectively with doctors, therapists, beneficiaries, caregivers, partner NGOs, and external agencies.

- Handle service enquiries, referral coordination, and grievance escalation in line with MDR SOPs.

- Ensure timely dissemination of OPD schedules, staff rosters, camp plans, and review meeting updates.

2. MDR Administrative Systems & Workflow Management

- Experience in multidisciplinary clinic, hospital, or rehabilitation centre administration preferred.

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Strong understanding of office management, coordination, and operational workflows.

- Coordinate space, equipment usage, and shared resource scheduling across MDR services.

3. OPD & Beneficiary Flow Management

- Plan and manage unit-wise and combined MDR OPD schedules for PT, OT, ASLP, Psychology, and medical consultants.

- Coordinate initial multidisciplinary assessments, internal referrals, and follow-up therapy appointments.

- Maintain real-time daily OPD dashboards: registrations, unit-wise caseload, no-shows, carry-forwards, and priority cases.

- Ensure smooth flow for walk-in OPD, school-based services, and outreach referrals.





- Knowledge of hospital/rehabilitation management systems and digital patient records preferred.

4. Finance, Billing & Donor Compliance

- Coordinate unit-wise OPD billing, package-based therapy charges, and hearing/assistive device transactions.

- Track donor-funded vs self-pay beneficiaries and ensure correct financial tagging.

- Monitor pending bills, vendor invoices, and service-level documentation for audits.

- Maintain basic financial MIS for MDR operations: daily collections, monthly revenue, unit-wise expense mapping.

5. MDR Reporting & Data Management

- Prepare daily MDR OPD reports: unit-wise attendance, current registrations, follow-ups, therapy sessions delivered.

- Prepare weekly caseload and performance reports: backlog, pending assessments, therapy adherence, outreach coverage.

- Prepare monthly MDR dashboards: beneficiary reach, services, unit productivity, revenue vs donor coverage, quality indicators.

- Intermediate to advanced Excel skills (pivot tables, dashboards, tracking tools).

6. Review & Performance Presentation Support

- Compile unit-wise and MDR-level KPIs for monthly and quarterly leadership reviews.

- Support performance analysis on quality, efficiency, outreach impact, and OPD growth.

- Prepare professional presentations (PowerPoint).

7. Documentation & Records Maintenance

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Maintain complete,



accurate, and up-to-date beneficiary files and records.
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Ensure proper storage of registration forms, assessments, therapy notes, and follow-up details.
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Update digital systems and registers regularly and ensure data accuracy and confidentiality.

8. Networking, Outreach & Referral Systems

- Build and manage partnerships with NGOs, government hospitals, schools, Anganwadi networks, community workers, and referral agencies.

- Coordinate multidisciplinary camps, awareness programmes, and satellite OPD clinics.

- Track referral sources and conversion to OPD/therapy services.

- Support expansion of MDR outreach and self-generation services.

Key Roles & Responsibilities

- Oversee end-to-end administrative operations of the Multidisciplinary Rehabilitation Unit (PT, OT, ASLP, Psychology).

- Manage centralised MDR OPD registration, internal referrals, and beneficiary flow.

- Ensure timely billing, financial documentation, and donor compliance tracking.

- Maintain accurate, confidential, and audit-ready MDR records.

- Coordinate daily with therapists, doctors, outreach teams, finance, and programme managers.

- Act as the primary coordination lead for partner organisations and referral networks.

- Support planning and execution of multidisciplinary camps, school programmes, and satellite clinics.

- Identify operational bottlenecks, quality gaps, and process inefficiencies and recommend system-level improvements.

Requirements

The package selecetd in zoho 3.5 lakhs to 5 lakhs, however kindly source the candidates between 3.5 lakhs to 4.lakhs

Benefits

As per the company standard

📌 Admin - Rehab (India)
🏢 The Association of People With Disability
📍 India