We are seeking a detail-oriented and experienced Export Documentation & Customer Service Assistant to join our export/logistics team. The ideal candidate will be responsible for preparing and managing all export-related documentation, ensuring compliance with international trade regulations, and coordinating with various internal and external stakeholders to facilitate smooth and timely shipments.
Key Responsibilities:
- Knowledge pf Export Documentation
- Making Booking with carriers.
- Coordinate with shipping lines, Agents, CHA (Customs House Agents), and transporters for smooth movement of goods.
- Knowledge of INCO TERMS, and country-specific requirements.
- Communicate with internal departments like production, sales, and accounts to align shipping schedules.
- Update to relevant stakeholders.
Key Requirements:
- Bachelor’s degree in Commerce, Business, or International Trade (Diploma in Export/Import Management is a plus).
- 0–2 years of experience in export documentation, in a Freight Forwarding Company
- Robust knowledge of export documentation procedures and international shipping terms (INCO TERMS).
- Familiarity with customs processes, logistics coordination, and LC handling.
- Communication and coordination skills.
- Attention to detail and ability to work under pressure.
- Proficiency in MS Office (Excel, Word) and working knowledge of ERP systems.
Preferred Attributes:
- Experience in handling shipments to the LATAM, USA, Europe, Middle East, or Africa.
- Working knowledge of online portals like DGFT, ICEGATE, and shipping line websites.
- Problem-solving and organizational skills.
Pay: ₹15,000.00 - ₹24,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment