- Drive store sales targets and KPIs (footfall conversion, average basket value, repeat customers)
- Ensure high standards of customer service across the shop floor
- Manage stock levels, reordering, and stock takes to minimize shrinkage
- Ensure visual merchandising standards and planograms are followed
- Coordinate with suppliers/warehouse for timely stock replenishment
- Monitor product freshness/quality (if bakery/perishable items involved)
- Handle escalated customer complaints and resolve issues promptly
- Oversee daily opening/closing procedures
- Ensure compliance with health & safety, hygiene, and licensing regulations
- Ensure adherence to company policies, local regulations, and audits
- Maintain accurate records (staff attendance, incident reports, stock logs)
- Manage cash handling, POS reconciliation, and daily sales reporting
- Maintain store cleanliness, equipment maintenance, and ambience standards
- Recruit, train, and onboard shop floor staff
- Prepare staff rosters/shift schedules
- Set individual and team performance goals; conduct regular reviews
- Foster a positive, motivated team culture
Pay: ₹24,000.00 - ₹30,000.00 per month
Perks:
- Food provided
Work Location: In person
📌 Retail Outlet Manager (India)
🏢 Oven Magick
📍 India
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