Conflict Resolution & Mediation: Act as a primary point of contact for resolving staff disputes, handling misconduct, and addressing employee grievances fairly and promptly.Policy Compliance & Investigations: Ensure all workplace practices and HR policies strictly adhere to local labor laws and regulations. Conduct thorough fact-finding investigations into complaints and recommend corrective actions.Employee Engagement & Culture: Develop and implement initiatives (such as surveys, feedback channels, and morale-boosting events) to enhance employee satisfaction, retention, and well-being.Managerial Coaching & Support: Guide leaders and managers on performance management, disciplinary actions, and effective communication strategies.Data Tracking: Maintain accurate, highly confidential records of all ER cases and analyze workplace trends to proactively address recurring issues before they escalate.