Responsible for providing end-to-end IT support covering networking (wired and wireless), cybersecurity, and audio-video (AV) systems.

The Role Includes,

1. Execution – Self and team of L1

2. Configuration – Self and With Team of L1

3. Documentation – Self

4. Tech-Support - Extend Support to Onsite & L1 engineers

5. FMS Support – Extend Support to Onsite engineers

6. AMC Support - Extend Support to Onsite & L1 engineers

Ongoing support for IT infrastructure across campus and enterprise environments.

Action Plan :

1. Remote & In office Support ( As per Need Travelling required) o Provide timely technical assistance for network, cybersecurity, and AV issues. o Coordinate with site teams for preventive and corrective maintenance.

2. Configuration & Implementation o Configure and deploy network switches, firewalls, and wireless access points. o Set up cloud and on-premises network and security solutions. o Install and configure audio-video equipment including conferencing systems.

3.



Documentation o Maintain configuration records, network diagrams, and support documentation. o Prepare incident and resolution reports for recurring issue analysis.

Supported Makes:

( As On Today And It May add as and when required to business)

1. Networking: Cisco, Extreme, Fortinet, Aruba, HP, etc. ( IT & OT )

2. Firewall & Security: Fortinet, Sophos, Cisco, Palo Alto.

3. Audio-Video Systems: Poly, Logitech, Crestron, Extron, and equivalent.

4. ELV IP Devices – All IP enabled devices

Solutions Covered:

Campus LAN and Wireless Setup (Core, Distribution & Access Layer)

Cloud and On-Prem Network Configuration

Cybersecurity Configuration & Policy Management

Audio-Video Integration and Support for Meeting Rooms & Auditoriums

Pay: ₹20,000.00 - ₹43,000.00 per month

Work Location: In person

📌 Sr. Network Engineer (India)
🏢 JENX Digitech
📍 India