We are looking for a motivated and result-oriented Inside Sales Executive to join our growing team. The ideal candidate will be responsible for contacting prospective customers, understanding their requirements, presenting our products/services and converting leads into customers through phone calls, WhatsApp, email and other digital communication channels.
Key Responsibilities
- Contact and follow up with prospective customers through calls, emails and WhatsApp.
- Understand customer requirements and recommend suitable products/services.
- Generate new business opportunities from company-provided and self-generated leads.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate customer records and update CRM/database.
- Build and maintain long-term customer relationships.
- Coordinate with internal teams to ensure smooth order processing and customer satisfaction.
- Handle customer queries and resolve concerns professionally.
- Prepare daily sales reports and activity updates.
Requirements
- Graduate in any discipline (preferred).
- 0–1 years of experience in Inside Sales, Tele Sales, Customer Support or Business Development.
- Excellent communication and interpersonal skills in Hindi and English.
- Robust persuasion and negotiation skills.
- Basic computer knowledge (MS Office, Email, CRM).
- Self-motivated, target-driven and willing to learn.