Responsible for the efficient day-to-day activities of all cinema activities as per the instruction of SSRE/SRE Should be proactive and highly energetic and fulfil all the responsibilities with complete dedication.
Should be able to handle the customer queries and tackle situations smoothly.
Duties & Responsibilities
Handling the Counters :-
- Should be responsible for handling the customer at the food counter and the Cinema Counter.
- Should be responsible to generate the movie tickets on the Ticket counter and deliver food items at the Food counter.
Handling Box Office:
- Make sure all required items available for smooth operation.
- Inform his team about special booking or corporate booking .Collects information from SSRE/SRA Routinely check of uniform standard of SRA/SRT.
Concession:-
- Proper service of food items;
- Maintain record of the sale;
- Routinely check the machines (equipment).
Other activities:-
- Give complete and clear information with the ticket about the Audi no. and floor Maintain neat, tidy, well organized, well stocked items for operation.
- Handle special request e.g. Refund,
enquiry pleasantly and courteously.
- Prepare the counter well before entry and intervals for maximum efficiency.
- Tries to upgrade the sale, sell combos, special promotion.
- Is always visible and available to assist customer needs.
- Help customer even when customer has not directly approached him, comes up with current ideas that help improve profits or customer service.
- Maintain high level of grooming standard.
- Take on the responsibility of team performance and handling any contingencies in the absence of AM/SSRE.
- Is a role model in terms of his performance, personality and taking initiative?
Experience & Skills
Qualification
10th /12th Passed
Over all Experience
Fresher / 06 Months of Experience
Type of industry
Essential Experience
Good in Customer Handling.
Technical Skills
Generic skills
Good communication and presentation skills; Age should be in between 18 – 25 years only.
Job Type: Full-time
Pay: ₹17,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Experience:
- total work: 1 year (Preferred)
Work Location: In person
📌 SERVICE RELATION ASSISTANT (India)
🏢 Wave Cinemas (Multiplex Cine vision Pvt.Ltd)
📍 India
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