Key Responsibilities

- Develop and maintain long-term relationships with new and existing customers
- Support the sales team in achieving revenue targets through effective customer engagement
- Handle customer inquiries, complaints, and escalations in a timely and skilled manner
- Identify customer needs and recommend suitable products or services
- Monitor customer satisfaction levels and implement improvement strategies
- Coordinate with internal teams (sales, marketing, operations) to ensure smooth service delivery
- Generate reports on customer feedback, sales performance, and retention metrics
- Conduct regular follow-ups to ensure repeat business and customer loyalty
- Train and guide junior customer service or sales support staff

Skills Required

- Strong communication and interpersonal skills
- Customer-centric approach with problem-solving ability
- Sales and negotiation skills
- Relationship management and conflict resolution
- Ability to multitask and work under pressure

0-3 years of experience in Sales

Females Preferred

Contact on - +91-XXXXXXXXXX

[email protected]

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Relations Manager (India)
🏢 Therefore I'm
📍 India