Job DescriptionRole DescriptionJob Description Storage Backup Engineer ITSS Managed ServicesPosition OverviewThe Storage Backup Engineer will be responsible for the administration support and optimization of enterprise storage and backup systems across client Group entities This role ensures data availability integrity and disaster recovery readiness supporting both corporate and industrial operations under the ITSS shared services model The engineer will play a key role in data center operations SANNAS management archiving and complianceKey ResponsibilitiesStorage AdministrationoManage SAN switches enterprise storage arrays and NAS devicesoPerform configuration monitoring and health checks of storage systemsoEnsure proactive capacity planning and performance optimizationBackup OperationsoAdminister enterprise backup solutions tape libraries and archiving systemsoManage offsite backup tape handling sending and recyclingoEnsure compliance with ITSS disaster recovery and business continuity requirementsIncident Problem ResolutionoProvide L2L3 support for storage and backuprelated incidentsoConduct root cause analysis RCA for recurring infrastructure issuesDisaster Recovery SupportoSupport DRaaSIaaS solutions provided by Client HoldingoEnsure readiness of disaster recovery sites and compliance with ITSS continuity standardsGovernance ComplianceoAlign storage and backup operations with ITSS governance cybersecurity and audit requirementsoMaintain accurate documentation of configurations changes and operational reportsContinuous ImprovementoIdentify automation opportunities in backup scheduling monitoring and reportingoRecommend improvements to enhance resilience reduce costs and improve efficiencyRequired Skills CompetenciesStrong expertise in enterprise storage systems SANNAS and backup solutionsKnowledge of tape libraries archiving operations and disaster recovery frameworksFamiliarity with ITSM tools ServiceNow Remedy or equivalentUnderstanding of ITIL processes Incident Problem Change Capacity AvailabilityStrong troubleshooting analytical and documentation skillsQualificationsBachelors degree in Computer Science IT or related field68 years of experience in storage and backup administrationCertifications preferred VMware VCP Microsoft Certified Windows Server NetAppEMC Storage ITIL FoundationExperience in data center operations and enterprise IT environments is an advantagePerformance MetricsSLA compliance for incident resolution and system availabilityReduction in downtime and storagebackuprelated incidentsAccuracy of backup and compliance reportingUser satisfaction scores for infrastructure servicesAudit and governance adherence

📌 Specialist - System Management (Coimbatore)
🏢 LTM
📍 Coimbatore