Key Result Areas (Key Performance Indicators):
The incumbent will look at the entire area of developing sales function within his/her respective area & geography & will drive following key work deliverables:
- Own the end-to-end responsibility of driving the painting services portfolio in the area.
- Strategically develop opportunities by increasing the number of booked sites, lead updates & conversions and driving product sale & upgrades.
- Ensure excellent customer service and address any inquiries or concerns in a timely manner.
- Ensure business processes, rates and initiatives are executed as per plans.
- Recruitment of team, training and alignment with the services roadmap to ensure adherence to business plans.
- Manage the service and team resources for the service.
- Execution of activation strategies to increase awareness of our services among target audiences.
- Work closely with stakeholders like dealers and contractors to generate business.
- Analyze metrics such as monthly sale, average, customer feedback, complaints etc. to identify trends and areas for improvement.
- Set clear performance targets and provide regular feedback to team members to ensure accountability, productivity and achievement of business objectives
- Foster a positive work environment that encourages teamwork, innovation, and career development.
- Develop the Business with respect to Booked Number of Sites & Value from leads and improve Customer Referral Contribution.
- Build and maintain strong relationships with existing clients to encourage repeat business and referrals.
- Provide excellent customer service and address any inquiries or concerns in a timely manner.
- Gather feedback from clients to identify areas for improvement and ensure high levels of customer satisfaction.
- Proactively address
📌 Junior Manager, Pune
🏢 Corporate Stalwarts
📍 Pune
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