Business Function
Institutional Banking Group provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. The Relationship Manager will be responsible for selling these products and services to existing and new customers.
Job Purpose
To manage and sustain a portfolio of Corporate customers, building long term
relationships founded on productive and reliable support for their business. To work with product groups and other colleagues both in India and overseas to build our Local
large corporate client base, and enhance wallet share from both new and existing
customers.
Risk assessment of facility clients in the form of continuous monitoring (writing
memos, working through the approval process and working with RMG, Operations,
product groups etc to ensure seamless delivery to the client).
Perform KYC for NTB clients and support CIF creation/account opening. Perform Re-KYC/periodic reviews for existing clients.




Key Requirements
Key Accountabilities
Relationship Manager responsible for a portfolio of corporate clients. Manage
relationships through constant interaction & account mapping at varied levels in client organizations, while ensuring a risk-adjusted portfolio contribution
Determine the products that are most effective in meeting customer’s needs and be
able to sell these both reactively and proactively. Customize, adapt & develop new
products to increase profitability, reduce costs & ease operational bottlenecks.
Implement & execute IBG business strategy to increase market share & to achieve
targets consistent with IBG’s revenue, ROE & Cost / Income ratio targets. Cross sell
other products of the bank including cash, treasury, trade & others.
Ensure the highest customer retention & increase in wallet share by constantly
monitoring customer satisfaction levels through detailed MIS & tracking o

📌 Relationship Manager-IBG-Gift City
🏢 DBS Bank , Gift City Branch
📍 Gift City