Core: · Demonstrate strong understanding of end-to-end A&H; Product & core focus on health insurance lifecycle: § Product design & pricing fundamentals, Underwriting & onboarding journeys, Policy issuance & servicing, Claims lifecycle & TAT management · Continuously optimize customer journeys and digital processes to improve conversion & experience § Ideate new proposition to drive growth in business compared to competition on the partner platforms § Prospect Funnel improvement by regularly analysing the data including platform analysis, price benchmarking etc. § Understand how tech works & processes related to the same work · Work closely with Product, Underwriting, Claims, Compliance, Tech, and Operations teams

Key Requirements – Education & Certificates

· Full time MBA / Engineer from a institute

· Background – General Insurance, Health Insurance, Non-life Insurance, Insurtech, Channel Partner

management.

· 8–12+ years of experience in health insurance / insurtech / digital partnerships

· Key Requirements - Experience &Skills;

Must haves:

· Strong business acumen

· Deep understanding of A&H; products, focus on health insurance products & processes





· Ability to engage with multiple stakeholders

· Excellent interpersonal skills / relationship management

· Excellent Communication and Presentation Skills

· Data-driven mindset with strong analytical and problem-solving abilities

What will the candidate do:

· Responsible for top-line & bottom-line

· Engage & interact with internal stakeholders - Product, Underwriters, Compliance, Claims etc.

· Competition products & process mapping - Become familiar with the competition to stay ahead of them

· Ability to engage and manage channel Partner

· Drive growth by increasing visibility and wallet share while strengthening client relationships through

new solutions

· Create and enforce plans that will help meet the needs of the organization & the client

· Co-create & innovate solutions with channel Partner for product & process

· Work quickly to address and resolve customer issues

· Align with the overall strategy of the vertical & its execution

· Encourage high-sales and valuable customer service practices

📌 Senior Manager - Digital Business Group (Maharashtra)
🏢 HDFC ERGO General Insurance
📍 Maharashtra