The Enterprise DocuSign Administrator is responsible for the administration, configuration, and optimization of enterprise workflow and eSignature solutions, with a primary focus on DocuSign and related SaaS platforms.

This role partners with business stakeholders, architects, and technical teams to design and implement scalable, secure, and user-centric solutions that streamline document generation, approval workflows, and service delivery across Merative and its business units. The position plays a key role in advancing digitization initiatives through workflow automation, system integrations, and platform governance.

In addition to solution delivery, this role provides ongoing support, troubleshooting, and performance optimization of enterprise applications, ensuring system integrity, data flow, and compliance with Merative’s standards.

Roles & Responsibilities
- Administers and configures DocuSign CLM and eSignature, including user management, permissions, templates, and reporting
- Owns and standardizes enterprise DocuSign templates, workflows,



and governance practices across all units
- Designs and maintains standardized, data driven templates and workflows to streamline document generation and execution processes
- Collaborates with business stakeholders to gather requirements, map processes, and implement scalable workflow and digitization solutions
- Develops and maintains integrations between enterprise platforms such as Salesforce to ensure reliable data flow
- Provides operational and administrative support for DocuSign CLM and eSignature , Insights AI platforms ensuring system availability, performance, and security
- Troubleshoots system issues and resolves service requests by diagnosing root causes and coordinating with vendors as needed
- Supports governance activities including requirements documentation, testing, deployment, and adherence to compliance and audit protocols
- Partners with solution architects to align data models, integration

📌 Enterprise DocuSign Administrator (Bengaluru)
🏢 Merative
📍 Bengaluru