Working at Freudenberg: We will wow your world

Responsibilities:

Identity Management
- Support Active Directory and Entra ID operations including user provisioning, group management, and role assignments.
- Troubleshoot issues related to Conditional Access, Multi-Factor Authentication (MFA), and Single Sign-On (SSO).
- Assist with Microsoft Defender for Endpoint:
- Monitor alerts and incidents.
- Support remediation activities and threat investigations.
- Ensure endpoint compliance and policy enforcement.
- Contribute to security posture improvements and reporting.
- Collaborate on implementation of Zero Trust principles and secure access strategies.

Exchange
- Provide 2nd level support for mailbox access issues, mail flow problems, and policy enforcement.
- Assist with mailbox migrations, shared mailbox configurations, and retention policies.
- Troubleshoot issues related to transport rules, connectors, and message trace.
- Support Exchange Online Protection (EOP) configurations and spam/phishing analysis.

Unified Communications




- Provide 2nd level support for Microsoft Teams, including chat, meetings, and calling functionalities.
- Troubleshoot issues with Teams clients, devices, and connectivity.
- Support Teams Phone System (e.g., Direct Routing, Calling Plans) and assist with call quality analysis.
- Help manage Teams policies and configurations via the Teams Admin Center.

SharePoint Online
- Handle permissions and access issues for SharePoint sites and document libraries.
- Support site owners with configuration, content management, and metadata setup.
- Assist with site provisioning, lifecycle management, and compliance settings.
- Troubleshoot synchronization issues with OneDrive and SharePoint.
- Assist with integrated collaboration tools (e.g., Planner, Whiteboard) and secure file sharing.

Microsoft 365 Apps
- Provide support for installation, updates, and performance issues of M365 Apps (Word, Excel, Outlook, etc.).
- Troubleshoot activation and lic

📌 Service Professional – Modern Workplace (Bengaluru)
🏢 Freudenberg
📍 Bengaluru