- Handling all telephonic and Email inquiries of the customers efficiently in friendly manner.
- Taking pricing from the vendor, incase delay call and follow up to the vendor, also do some negotiations
- Preparing Quotation and then follow ups on the same negotiating terms with the client at a cost best suited for them
- Respond to complaints from customers and give after-sales support when requested
- Inform clients of unforeseen delays or problems
- To record the progress of all enquiries and translate into a monthly report, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the sales manager
- Effective Paper work for tracking orders of client.
- Handling HP/Dell Portal for order executions.
- Assigning IT calls of engineer, aligning site technician for PAN India sites
- Payment Follow-up
📌 Sales Coordinators (India)
🏢 KPLUS
📍 India
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