Description:

We are seeking a Service Now Integrations Developer to design, build, and maintain secure, scalable integrations between Service Now and enterprise systems (ERP, CRM, HRIS, AD, monitoring tools and cloud services). The role will own end-to-end integration delivery from requirements and design through development, testing, deployment, and operational support. This position collaborates with architects, product owners, security, and third-party vendors to ensure reliable data exchange and automation.
Key responsibilities

- Design and implement integrations using Integration Hub, Flow Designer, Scripted REST APIs, SOAP/REST web services, MID Server, and event-driven patterns.
- Build and maintain reusable integration patterns, custom APIs, transform maps, import sets, and data pipelines to ensure consistent data models and mapping.
- Implement secure authentication and authorization for integrations (OAuth, API keys, SAML,



mutual TLS), and ensure data protection and governance.
- Develop automated workflows and business logic in Service Now (Business Rules, Script Includes, Flows, UI Actions) to support integrated processes.
- Troubleshoot and resolve integration failures, performance issues, and data inconsistencies; implement monitoring, alerts, and runbooks.
- Create and maintain technical design documents, API specs, test plans, and deployment runbooks; participate in code reviews and knowledge transfer.
- Support platform upgrades and regression testing to ensure integrations remain compatible with recent Service Now releases.
- Work with Dev Ops/CI-CD pipelines and manage update-sets or scoped app packaging for deployments

📌 Servicenow Developer (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India