Job Details

- Job Title: Sales Coordinator (Back Office)
- Designation: Sales Coordinator
- Role Type: Back Office Sales Coordination / Backend Sales Support
- Company: ARASPL
- Location: Kolkata, West Bengal
- Employment Type: Full-Time
- Experience: 1–3 Years
- Salary: ₹12,000 – ₹20,000 per month

About the Company

ARASPL Steels Private Limited is a growing organization in the steel and infrastructure sector, specializing in MS steel products, fabricated components, and engineering solutions across India. The company serves construction, EPC, industrial, and fabrication sectors with a strong commitment to quality, reliability, and customer satisfaction.

Job Summary

We are looking for a proactive and detail-oriented Sales Coordinator (Back Office) to manage backend sales coordination, enquiry handling, quotation submission, commercial follow-ups, and order processing activities.

The candidate will coordinate the complete sales cycle from enquiry generation to order confirmation by handling customer communication, commercial offers, negotiation follow-ups, and internal coordination with different departments.

This role primarily involves handling the complete backend sales workflow:

Enquiry → Offer Submission → Follow-Up / Chase-Up → Negotiation Coordination → Offer Review etc.

Key Responsibilities

1. Sales Process Coordination

- Manage complete backend sales coordination activities from enquiry stage to order closure
- Handle enquiries received through digital business channels and online business platforms
- Understand customer requirements and coordinate internally for pricing, specifications, and product details
- Coordinate quotation preparation, commercial offers, and offer submissions
- Conduct regular follow-ups (chase-up)



with customers regarding submitted quotations and offers
- Coordinate negotiation discussions and commercial revisions with internal departments
- Maintain proper tracking of enquiry status, Won/Lost reports, and sales pipeline updates

2. Commercial & Order Coordination

- Coordinate PO acceptance and draft approval process
- Handle Proforma Invoice (PI), Credit terms, LC documentation, and payment coordination
- Support order processing and commercial documentation activities
- Coordinate with internal teams for smooth order execution and customer support
- Maintain proper records of quotations, commercial approvals, and order documents

3. Client Communication & Relationship Management

- Maintain skilled communication with customers regarding enquiries, offers, negotiations, and order updates
- Respond to client queries in a timely and professional manner
- Coordinate with existing and recent customers for sales-related requirements
- Build and maintain strong business communication with clients

4. Documentation & Reporting

- Maintain enquiry trackers, quotation records, and sales reports in MS Excel
- Prepare daily/weekly follow-up reports and status updates
- Maintain organized documentation of customer interactions and commercial communications
- Ensure proper reporting and record maintenance for backend sales operations

Technical Competencies





- Basic understanding of backend sales coordination and commercial sales process
- Knowledge of quotation preparation and commercial documentation
- Familiarity with enquiry management and customer coordination
- Good working knowledge of MS Excel and reporting tools
- Understanding of industrial/B2B sales coordination process will be preferred

Eligibility Criteria

Education

- Graduate in any discipline

Experience

- 1–3 years experience in:
- Sales Coordination
- Back Office Sales
- Backend Sales Support
- Commercial Coordination
- Customer Coordination

Industry Preference

Preference will be given to candidates from:

- Steel Industry
- Infrastructure
- Fabrication
- Industrial Product Sales
- Engineering / EPC Sector

Required Skills

- Good command of English (spoken and written)
- Strong communication and follow-up skills
- Good commercial coordination ability
- Customer handling and relationship management skills
- Strong organizational and multitasking ability
- Attention to detail and professional working approach

Key Attributes

- Responsible and proactive
- Positive attitude and team player
- Strong coordination and communication ability
- Ability to work under deadlines and manage priorities efficiently

How to Apply

Interested candidates can share their updated resume at:

[email protected] or [email protected]

Pay: ₹12,000.00 - ₹20,000.00 per month

Application Question(s):

- Do you have experience in handling end-to-end sales coordination (Enquiry → Offer → Follow-up → Order)?
- How many years experience in steels sector ?

Experience:

- Inside sales: 1 year (Required)

Language:

- English (Required)

Work Location: In person

📌 Sales Coordinator (Back Office) (India)
🏢 Araspl Steels Privet
📍 India