We are seeking a detail-oriented and proactive Tax Calling Process Associate to join our team. The role involves contacting county tax offices, verifying property tax information, documenting updates, and ensuring accurate and timely data entry in the system.
- - Make outbound calls to county tax offices and other relevant authorities to obtain tax-related information.
- Verify and update property tax details such as due dates, payment status, delinquency information, and tax amounts.
- Accurately record all collected information in the designated system or database.
- Follow up with counties/offices for pending information or clarifications as required.
- Maintain proper documentation and adhere to compliance and confidentiality standards.
- Collaborate with team members and supervisors to resolve discrepancies and ensure data accuracy.
- Meet daily productivity and quality targets.
Qualifications & Skills:
Bachelor’s degree
0 - 1 years of experience in real estate tax servicing, mortgage operations, escrow, or financial services (internships/entry-level experience also considered).
Robust analytical and problem-solving skills with attention to detail.
Proficiency in Microsoft Excel, databases, and tax servicing platforms (experience with mortgage/tax software is a plus).
Excellent written and verbal communication skills.
📌 Trainee (India)
🏢 ThoughtFocus
📍 India
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