Client Success Manager | Noida | 7+ Years

Role Overview

We are looking for an experienced Client Success Manager with a strong background in Digital Marketing to manage and grow client relationships, ensure successful campaign delivery, and drive long-term account growth. The ideal candidate will have agency experience and a proven track record of working with international clients, especially from US and UK markets.

Key Responsibilities

- Act as the primary point of contact for key clients and manage end-to-end relationships

- Understand client business goals and translate them into effective digital marketing strategies

- Collaborate with internal teams to ensure timely and high-quality campaign delivery

- Drive account growth through upselling and cross-selling opportunities

- Monitor campaign performance and share insights, reports, and optimization recommendations

- Conduct regular client meetings, presentations, and performance reviews (US/UK clients preferred)

- Ensure high levels of client satisfaction, retention, and long-term engagement

Required Skills & Experience





- 8+ years of experience in Digital Marketing or Client Servicing roles

- Solid preference for candidates with agency experience managing multiple clients

- Experience handling US and/or UK clients, including communication, reporting, and strategy discussions

- Strong understanding of digital marketing fundamentals and campaign performance metrics

- Excellent communication, presentation, and stakeholder management skills

- Ability to manage multiple accounts and priorities in a fast-paced environment

Preferred Skills

- Basic understanding of SEO and organic growth strategies (added advantage)

- Experience with performance marketing, analytics tools, and marketing platforms

- Exposure to global brands or international campaigns

What We Expect

- Strong client retention and satisfaction

- Growth in account revenue and engagement

- Smooth execution of digital marketing deliverables across teams

- Proactive client communication and relationship building

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📌 Client Success Manager – Digital Marketing (India)
🏢 Ebizon
📍 India