Required Skills / Experience /Qualifications:

- Bachelor’s degree in Technology (or equivalent) or related work experience.
- ServiceNow Certified System Administrator (CSA) Certification ( Valid certification is mandatory)
- 3+ years of demonstrated experience in ServiceNow development, configuration, deployment, and administration
- Relevant experience in ServiceNow configuration & administration with Strong understanding of ServiceNow Software development experience in one or more general purpose programming languages
- Expertise with Web technologies such as SOAP, WSDL, REST, JavaScript, XML, HTML, JSON, PowerShell, AngularJS, LDAP, MS AD.
- Experience with ITSM, ITBM, ITOM.
- Knowledge of ITIL processes
- Experience with Service Portal and Automations across the ServiceNow platform
- Experience with Performance Analytics, Platform Analytics and external reporting tools (i.e., Power BI, Tableau, Domo).
- Experience with CMDB, and integration with other external modules
- Solid team player with a "can do” attitude
- Extremely organized with strong time-management skills
- Ability to contribute to and lead projects following Agile methodology
- Process and detail oriented, analytical and inquisitive




- Ability to deliver solutions to improve and automate complex and/or critical business processes
- Strong professional and interpersonal skills including: creative problem solving, effective written and verbal communications, planned and organized coordination of cross functional teams, acute attention to detail and quality, and driven with the ability to self-manage.
- Ability to maintain stability under pressure and be adaptable and willing to modify plans and behavior when necessary
- Ability to multi-task across project/initiatives and deliver according to time commitments and manage competing priorities across project and operational assignments
- Combined features of Team Player and ability to manage and prioritize numerous competing initiatives of varying complexity with minimal supervision
- Must be a self-starter and keen to explore new solutions.
- Strong analytical skills with an attention to detail and accuracy
- Past training and certifications are preferred

Qualifications

Bachelor's degree

Range of Year Experience-Min Year

5

Range of Year Experience-Max Year

8

📌 Technical Lead (India)
🏢 Infinite Computer Solutions
📍 India