Customer Support Associate (Freshers can Apply) (India)

Customer Support Associate (Freshers can Apply) (India)

03 Aug
|
Adiona Travels Private
|
India

03 Aug

Adiona Travels Private

India

Job description:

* Handle inbound and outbound customer calls professionally.

* Respond to customer inquiries regarding solar products and services.

* Generate and qualify leads for the sales team.

* Resolve customer complaints and escalate complex issues to the concerned team.

* Maintain accurate customer records in the CRM system.

* Follow up with customers to ensure timely resolution of queries.

* Coordinate with Sales, Service, and Operations teams for issue resolution.

* Achieve individual productivity and quality targets.

* Ensure adherence to organizational processes and customer service standards.

Work Location: In person

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Associate (Freshers can Apply) (India)
🏢 Adiona Travels Private
📍 India

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