Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : BlueYonder Enterprise Supply Planning
Good to have skills : A&D; Aftermarket
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions that ensure the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to maintaining system reliability and performance in a dynamic business environment.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate cross-functional efforts to streamline issue resolution and improve system efficiency.
- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
- Facilitate communication between stakeholders to ensure alignment on project goals and deliverables.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in BlueYonder Enterprise Supply Planning.
- Good To Have Skills: Experience with A&D; Aftermarket.
- Strong analytical skills to diagnose and troubleshoot complex software issues effectively.
- Ability to work collaboratively in a multi-disciplinary team environment.
- Experience in managing and prioritizing multiple tasks in a rapid-paced setting.
- Excellent communication skills to clearly convey technical information to diverse audiences.

Additional Information:

- The candidate should have minimum 7.5 years of experience in BlueYonder Enterprise Supply Planning.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India