Job Description Role Summary
The Project Manager will spearhead the end-to-end process transformation initiatives by ideating, designing, and deploying solutions using standardized methodologies, ensuring that projects are delivered on time and within budget. Key responsibilities include managing stakeholder engagement and overseeing project governance.
This role will focus on leveraging design thinking to identify and capitalize on process improvement opportunities, driving enhancements across process, technology, and data. The Project Manager will analyze, redesign, and optimize business processes to significantly boost operational efficiency and effectiveness, ensuring alignment with overall business goals.
Job Requirements
Education

Bachelor's degree
Master's degree preferred

Relevant Experience

Overall, 10 - 12 years of experience in Process design, Technology deployments and consulting, with a solid focus on process transformation initiatives
Minimum 3 years' experience in business process management methodologies, and the ability to translate complex processes into clear, actionable plans that drive business value
Minimum of 3 years' experience in deploying technology solutions
Should be able to display how he/she was able to convert an opportunity into solution
Experience in Business Process Mapping and analysis, with a focus on identifying inefficiencies and proposing effective redesigns
PMP trained desired
Six Sigma Lean/BB Certification desired
Should have managed small teams or ability to exhibit to managerial skill
Strong understanding of six sigma tools - linkage and usage.




Working knowledge of MS project to build project plans;
Strong proficiency in process mapping and modeling tools (e.g., Microsoft Visio, Lucid chart, Monday.com).
Excellent analytical, Excel, PowerPoint, MS office and documentation skills
Exposure to enterprise data warehouse systems preferred, enabling effective data-driven decision-making in process transformations.
Experience working with or communicating with US-based stakeholders and business environments
Solid written communication skills — this role requires drafting professional correspondence for director-level audiences regularly
Proficiency in Monday.com or similar project management tools
Strong command of email and Microsoft Office/Google Workspace
Exceptional attention to detail and organizational skills
Ability to manage multiple priorities simultaneously without losing the thread
Proactive communicator — surfaces issues early rather than waiting to be asked
Bachelor's degree in business, Communications, or a related field preferred; equivalent experience considered

Roles & Responsibilities

Manage all phases of a project from Initiation to Closure
Create detailed process maps using standard notation (e.g., BPMN, flowcharts)



to visualize current and proposed workflows.
Document process steps, inputs, outputs, and interactions to provide a clear understanding of process operations.
Act as a primary interface for the project between Business Stakeholders and PES India Operations
Engage effectively with customers and deploy Standard Program/Project Management Methodology
Manage and implement project responsibilities from inception to completion including: cost, benefits, quality, scope, and schedule
Develop and implement risk mitigation plans
Regularly and effectively communicate project and team status throughout the organization levels on progress, issues, and opportunities
Deliver project customer satisfaction and productivity commitments
Establish and maintain business relationships with customers and stakeholders
Partner with Cross functional teams in understanding business pain points and arrive at appropriate IT and/or Re-engineering solutions
Liaise with various teams and Create Work Breakdown Structures, Project Schedules and Project Timelines for the team
Maintain Effective Project Documentation
Coordinate with US stakeholders to understand processes and establish end-to-end project transition plan
Promote a culture of innovation by encouraging team members to propose new ideas and methodologies for process transformation.

Stakeholder Management
1. Communicate with US team members and local leaders to resolve issues and maintain a smooth flow of processes Governance & Compliance

📌 Project Manager Transformation (Vasanthanagar)
🏢 Pretium Enterprise Services, India
📍 Vasanthanagar