Role description

Description

Assignment Title Senior Technical Consultant CRM

Assignment Description

Overall Position Responsibilities

Follow established customizing guidelines and best practices

Contribute to a knowledgesharing attitude within module team globally

Contribute to module team meetings as decidedrequired

Actively collaborate with Solution ExpertDelivery Leader for business requirements and increase of business process knowledge in module team

Actively collaborate with Functional Lead on meeting stipulated Service Level Agreements for case resolution within the module team

Build and maintain support for the defined ways of working as well as cooperation for continuously improving them

Overall Technical Qualifications Key responsibilities

Good technical knowledge in CRM WEB UI

Extensively worked in CRM Sales and Marketing process

Work experience in BRF Business Rule Framework

Experience in SMARTFORMS and ICF Internet Communication Framework services

In depth knowledge in CRM One Order Framework

Extensively worked in BAdIs RFC functional modules Actions and Events in CRM

Experience in developing Interfaces Involving Idocs

Good Knowledge of Performance Optimization Techniques

Valuable Knowledge in CRM Middleware

Work Experience in Workflow Mainly in CRM

Conceptual Functional Knowledge in CRM Sales Marketing and Service Process

Experience from working in implementationrollout projects

Excellent communication presentation skills

Experience of the SAP Service Parts Management integrated scenarios would be appreciated CRM ECC SCM

Experience in IPC routines would be appreciated

Overall Position Competencies

Able to analyze and solve day to day issues from business within agreed SLA

Experience in handling Change requests and problem management

Ability to scope prepare TS script and execute interface tests

Strong analytical problem solving and conceptual skills

Good coordination with team members and customers is must

Excellent communication skills make presentations participate andor drive workshops





Experience in working with globalinternational teams will be considered

Additional requirement Is Must

Should be willing to work on CET shift to support on EST shift occasionally depending on need

OnCall for extended hour support

Available on phone to attend to any major issues

Support testing and be there for weekend supports if needed for Infra related changes

Comments on Experience Skills

We are starting our journey to move from CRM to S4HANA it would be good to have someone with S4 Experience

Candidate needs to travel to client office C V Raman Nagar Bagmane for 2 to 3 days or all days wherever applicable

Skills
Mandatory Skills : EWM Functional, Materials Management, SAP Warehouse Management

About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/

📌 Specialist - Package Implementation (India)
🏢 LTM
📍 India