Job Information

Date Opened

04/30/2026

Industry

IT Services

Job Type

Full time

Salary

3 - 7LPA

Work Experience

5-10 years

City

Mohali

State/Province

Punjab

Country

India

Zip/Postal Code

160055

We are looking for a proactive and creative Social Media Manager who can manage end-to-end social media activities along with Online Reputation Management (ORM). The ideal candidate should be skilled in content planning, publishing, engagement, and maintaining a positive brand image across digital platforms.

Key Responsibilities

1. Social Media Management

- Plan, create, and schedule content across platforms like LinkedIn, Instagram, Facebook, and Twitter

- Maintain a consistent brand voice aligned with B2B communication

- Monitor brand mentions, reviews, and conversations across platforms

- Respond to comments, messages, and reviews in a timely and qualified manner

- Handle negative feedback, complaints, and crisis situations effectively

- Build and maintain a positive brand image online





- Track KPIs such as engagement rate, reach, impressions, and follower growth

- Prepare monthly performance reports

- Suggest improvements based on data insights .

Requirements

- 3–6 years of experience in Social Media Management (B2B preferred)

- Strong understanding of ORM and crisis management

- Hands-on experience with scheduling tools (Hootsuite, Buffer, etc.)

- Knowledge of LinkedIn marketing and lead generation strategies

- Strong understanding of social media platforms and trends

- Good communication and writing skills

- Basic knowledge of social media tools (Hootsuite, Buffer, Meta Business Suite, etc.)

- Ability to handle crisis situations online

Benefits

- Growth-oriented work environment

- Opportunity to work with diverse clients

- Competitive salary + performance incentives

- Opportunity to work on global B2B project

📌 Social Media Manager (India)
🏢 Suffes Com
📍 India