Strategy
- Meet the business objectives initiated by the respective corporate clients from Corporate Banking
- Customer focused need-based selling
- Deepen customer relationship and maximize penetration
Business
- Achieve MOM Business targets (NTB, NSR & CA balance) as per Performance scorecard and manage the existing portfolio of the clients.
- Segment focus, customer focused needs-based selling
- Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Current Accounts, Trade & Forex, CMS for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various product
Processes
- Operational quality - Error free customer application & documentation
- Responsive and responsible selling
- Practice appropriate sales and marketing skill
- Ensure nil Customer complaints
People and Talent
- Build a transparent and collaborative culture in which incentives are based on support of Client Income with specific performance metrics on the Bank's values.
Risk Management
- Conduct CDD, MLP & TCF diligently
- Zero tolerance – Fraud, Mis-selling
- Attend training, acquire knowledge and apply to job function
- Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
- To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
Governance
- Promote an setting where compliance with internal control functions and the external regulatory framework is a central priority of the business
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank