Meet the Team
We are Cisco's Failure Analysis team, which plays a critical role in ensuring high Customer/Product quality. The Quality organization is responsible for delivering customer focused quality, reliability solutions and infrastructure for Cisco products. It is committed to driving a competitive advantage for Cisco by ensuring innovation and excellence in manufacturing technology, test, and component engineering, NPI, and closed-loop quality management.
Your Impact
You are a problem solver and looking for continuous product improvement. You love to learn, grow, and work in a constantly evolving setting. You are a self-starter who thrives with learning information quickly and uses resources to research and resolve issues.
• Failure Analysis Technical Lead will work with and drive EMS partners to deliver timely and accurate results in duplicating, isolating root cause of customer issues.
• Work closely with a multi-functional team of Product Leads, Technical Leads and Customer Support to accelerate replicate customer reported issue.
• Articulate key technical issues to stakeholders, sense issues early, identify impact and partner to drive resolution.
• Collaborate with PQE/CEs and drive Corrective/ Preventive action. Design Issue, MFG Issue, Process, supplier issue.
• Participate in initiatives to enhance existing test strategies, methodologies and test/diagnostic coverage for field returns to aim for improvements in the accuracy of the fault duplication and isolation.
Minimum Qualifications
Bachelors in electrical or computer engineering with 13+ years of related experience.
• Experience with sophisticated high speed board design and board bring-up.
• Experience with high-speed network interfaces along with previous hands-on board design expertise and familiarity with board design tools such as Cadence Allegro or similar tools.
• Experience with high-speed SERDES (>=25G) system design, signal integrity issues, and power distribution techniques
• Knowle