Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, current disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
IT Operations Analyst 1
Manages or performs work associated with analysis, design, implementation, operation, deployment, and support of the organization's information technology resources (including computer hardware, operating systems, communications, software applications, data processing and security), telecommunication systems, and software/database products by internal staff, outsourcing staff, or consultants. Activities include developing information technology strategies,
polices and plans; maintenance and use of information technology resources; training and supporting technology users; telecommunications network planning, operations and site acquisition; programming software/database products for sale to external customers; developing pc, online, and mobile games; and internet product management & operations.
Drive efficiency and effectiveness of the incident management process
- Develop and maintain the Incident Management System including:
- Identifying all incidents
- Matching incidents against incidents with workarounds in place
- Resolving incidents as quickly as possible
- Prioritizing incidents in terms of impact and urgency
- Escalating incidents to other teams as necessary to ensure timely resolution
- Monitor the performance of incident management processes and seek to continuously improve the process
- Facilitate post mortem meetings and ensure that ac
📌 IT Operation analyst 1 (India)
🏢 Sabre
📍 India